Guides
Task-oriented walkthroughs. Each channel guide covers what you have to set up before you can send, how the send path works, and where the platform will push back on you. The API reference is the companion — it documents every parameter, these explain when to reach for which.
Channels
| Guide | Covers |
|---|---|
| Transactional sends, campaigns, templates, SMTP, domain verification, sender reputation | |
| SMS | Sender-name registration, KSA and Egypt formats, encoding and message parts, campaigns |
| Template approval, filling placeholders, delivery states | |
| Push Notifications | Per-platform credential setup, device registration, targeting, engagement reporting |
Audience and behaviour
| Guide | Covers |
|---|---|
| Audience | Contacts, identifiers, lists, tags, and custom properties |
| Events & automation | Sending product events, triggering automations, conversion and revenue attribution |
Before you send anything
Two prerequisites catch most people out, and both live in the Email guide because that is where they bite hardest:
- Domain verification — no email leaves the platform from an unverified domain.
- Sender reputation — bounce and complaint rates are monitored, and sustained bad rates suspend sending.